Privacy Policy.

Version1

2024 08 30

OVERVIEW

1.1. Pangea Building Pty Ltd and its operating entities, including inter alia, Pangea.Construction (hereafter referred to as "PB", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you. Please also use the Glossary to understand the meaning of some of the terms used in this Privacy Policy. This document is issued in terms of The Protection of Personal Information Act 4 OF 2013 1.2.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or participate in the survey on

http://wwwpangea.constrcution (the “Site”).

PERSONAL INFORMATION WE COLLECT

2.1. This Privacy Policy aims to give you information on how PB collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, fill out a form, or purchase any products or services from us or our affiliates or Standard Partners.

2.2.This website is not intended for children, and we do not knowingly collect data relating to children.

2.3. It is important that you read this Privacy Policy together with our Terms of Use, and any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.

2.4. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

2.5. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

2.6. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

2.7. Identity Data, includes first name, maiden name, last name, username, or similar identifier, applicable to both natural and juristic persons

2.8. Contact Data, includes billing address, email address and telephone numbers.

2.9. We use different methods to collect data from and about you including through:

2.10. Direct interactions. You may give us your identity and contact information by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

2.10.1. Apply for our products or services.

2.10.2. Submit information to us through our website.

2.10.3. Subscribe to our service or publications.

2.10.4. Request marketing to be sent to you.

2.10.5. Give us some feedback.

2.11. Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:

2.11.1. Analytics providers such as Google.

2.11.2. Advertising networks.

2.11.3. Search information providers.

2.11.4. Contact, Financial and Transaction Data from providers of technical, payment and delivery services.

2.11.5. Identity and Contact Data from data brokers or aggregators.

2.11.6. Identity and Contact Data from publicly available sources.

2.12. We collect Device Information using the following technologies:

2.12.1. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

http://www.allaboutcookies.org

2.12.2. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

2.12.3. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

2.13. References to “Personal Information” in this Privacy Policy, includes Device Information and Order Information.

2.14. Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

2.15. Profile Data includes your username and password, your PB website login information, items posted on the PB website, information you provide to us that will enable us to deliver the service you have purchased, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

2.16. Usage Data includes information about how you use our websites and services.

2.17. Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

2.18. We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose.

2.19. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.

2.20. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Unless and only where this information pertains to and is required for us to deliver a service that you have purchased

2.21. As set forth in our Terms and Conditions, you are responsible for ensuring that any user-submitted content that you submit to us does not contain the personal data of third parties that have not agreed to this Privacy Policy and our Terms of Use and does not contain any Special Categories of Personal Data.

2.22. If you fail to provide personal data, where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

HOW WE USE YOUR PERSONAL INFORMATION

3.1. We use the survey Information that we collect generally to fulfil any initial consultation preparation. Additionally, we use this survey Information to:

3.1.1. Communicate with you.

3.1.2. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

3.2. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

3.3. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

3.3.1. Where we need to perform the contract which we are about to enter or have entered into with you.

3.3.2. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

3.3.3. Where we need to comply with a legal or regulatory obligation.

3.4. Please see below to find out more about the types of lawful basis that we will rely on to process your personal data.

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

4.1.We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

4.2. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground, we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest

To register you as a user of our services (a) Identity (b) Contact Performance of a contract with you

To process and certify you as a customer including:

(a) Manage payments, fees, and charges (b) Collect and recover money owed to us

(a) Identity (b) Contact (c) Financial (d) Transaction (e) Profile (f) Marketing and Communications

(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us)

To manage our relationship with you which will include:

(a) Asking you to leave a review or take a survey

(a) Identity (b) Contact (c) Profile (d) Marketing and Communications

(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) To enable you to partake in a prize draw, referral program, competition or complete a survey

(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications

(a) Performance of a contract with you (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

(a) Identity (b) Contact (c) Technical

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

(a) Technical (b) Usage Necessary for our legitimate interests (to improve the user experience, determine types of companies wanting to use our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

To make suggestions and recommendations to you about goods or services that may be of interest to you

(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile Necessary for our legitimate interests (to develop our products/services and expand the benefit corporation to be a force for good).

Marketing

5.1. Our use of personal data, in our marketing activities and your choices pertaining thereto, are managed as below:

5.1.1. Promotional offers from us: We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

5.1.2. You may receive marketing communications from us if you have requested information from us or purchased services from us or if you provided us with your details when you entered a form or registered on one of our websites, and, in each case, you have not opted out of receiving that marketing.

5.1.3. Third-party marketing: We will get your express opt-in consent before we share your personal data with any company outside the PBand its affiliate group of companies for marketing purposes.

5.2. Opting out

5.2.1. You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at [email protected]. at any time

5.2.2. Should you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions.

5.3. Change of purpose

5.3.1. We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

5.3.2. Should you require information regarding how processing data for a new purpose is compatible with the original purpose, please contact us at [email protected]

5.4. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law

5.5. We also use information in aggregate, anonymised form to:

5.5.1. Build up marketing profiles

5.5.2. Aid strategic development

5.5.3. Manage our relationship with advertisers

5.5.4. Audit usage of the site

SHARING YOUR PERSONAL INFORMATION

6.1. We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we may use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:

https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

6.2. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, summons, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

6.3. We may have to share your personal data with the parties set out below for the purposes set out in the table in clause 4.

6.3.1. Internal Third Parties, viz, other companies in the PB Group and who are based in multiple jurisdictions.

6.3.2. External Third Parties, viz, service providers to PB and its Group Companies.

6.3.3. Professional advisers [acting as processors or joint controllers] including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance and accounting services.

6.3.4. Standard Partners (organizations that PB has entered into a relationship into with regards to the delivery of any proprietary works and other service provision consistent with the initially stated allowed use).

6.3.5. Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy.

6.4. We require all third parties to respect the security of your personal data and to comply with the terms of this policy.

6.5. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

INTERNATIONAL DATA TRANSFERS

7.1. We share your personal data between affiliates of PB. If you are a resident of a South Africa, we will not transfer your Data outside South Africa to any jurisdiction which has a level of assurance lower than that offered by the POPIA.

THIRD-PARTY LINKS

8.1. Certain content, products, and services available via our Service may include materials from third-parties.

8.2. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

8.3. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

8.4. If any advertisement for a product or service provided by anyone other than PB appears on the Website, PB does not endorse, warrant, or guarantee any such product or service and will not be a party to or in any way monitor any transaction between you and third-party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you should always use your best judgment and exercise caution where appropriate.

8.5. The arrangements between PB and any third parties shall not be construed as any form of joint venture, partnership, or association of any kind, and Ptakes no responsibility whatsoever for the actions of such third parties or their employees or agents.

8.6. PB, in providing its services is acting as an independent contractor, and is not an agent of any other party, nor does it or any third party have any authority to represent the other as to any matters, except as expressly authorised in these Terms

8.7. When you leave our website, we encourage you to read the Privacy Policy of every website you visit.

DO NOT TRACK

9.1. Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

10.1. You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

DATA SECURITY

11.1. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

11.2. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

11.3. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security.

DATA RETENTION

12.1. When you place information on the PB site, we will maintain your Information for our records unless and until you ask us to delete this information.

12.2. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

12.3. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

12.4. In some circumstances you can ask us to close your account and delete your data; please see the section titled “Request erasure” below for further information.

12.5. In some circumstances we may anonymise your personal data (so that it can no longer be associated with or identify you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you. For example, we reserve the right to share aggregated and anonymous data on the PB website with researchers, and partners, and in publications based upon data submitted through this system. This aggregated, anonymized data is shared to produce research that shares insight from the social and environmental impact behaviours of businesses.

YOUR LEGAL RIGHTS

13.1. You have the right to:

13.1.1. Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

13.1.2. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

13.1.3. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

13.1.4. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

13.1.5. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

13.1.6. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

13.1.7. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

13.1.8. Under certain circumstances, you have rights under data protection laws in relation to your personal data. If you wish to exercise any of the rights set out above, please contact us on [email protected]

13.2. No fee usually required, you will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

13.3. What we may need from you, we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

13.4. Time limit to respond, we try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES

14.1. We may periodically make changes to the Privacy Policy, in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Historic versions can be obtained by contacting us.

14.2. If you are a resident of a country within the European Union, the General Data Protection Regulation (GDPR) will be enforced.

14.3. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

TERMS

15.1. LAWFUL BASIS

15.1.1. Legitimate Interest

means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

15.2. Performance of Contract

means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

15.3. Comply with a legal or regulatory obligation

means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

CONTROLLER AND CONTACT

16.1. PB is the reasonable party and responsible for your personal data (collectively referred to as "PB" "we", "us" or "our" in this Privacy Policy).

16.2. We have a data privacy processor who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

16.2.1. Full name of legal entity: Pangea Building Proprietary Limited

16.2.2. Name or title of data privacy information officer: Douglas Weinrich

16.2.3. Email address:

[email protected]

16.2.4. Telephone number: +27 76 477 4990

16.3. You have the right to make a complaint at any time concerning the treatment of your personal data, we would, however, appreciate the chance to deal with your concerns before you approach a data protection office or the regulator so please contact us in the first instance.

16.3.1. The contact details for the regulator are as follows:

16.3.1.1. 010 023 5200

16.3.1.2. [email protected]

16.3.1.3. JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001.

16.4. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please send an email to the contact information in Clause 16.2

16.5 For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please send an email to the contact information in Clause 16.2